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PhonePe Hiring Fresher: Everything You Need to Know
Looking to start your career at PhonePe? Learn about the PhonePe hiring process for freshers, eligibility criteria, and how to apply.
Introduction: Joining PhonePe as a fresher can be an exciting opportunity, offering a platform to kickstart your career in the fast-growing fintech industry. This article aims to provide a comprehensive guide to the PhonePe hiring process for freshers, outlining the eligibility criteria, application procedure, and tips for success. PhonePe Hiring Fresher
PhonePe Hiring Fresher: PhonePe is committed to nurturing young talent and providing them with the resources and guidance to excel in their careers. As a fresher, you can explore various roles at PhonePe across functions such as technology, product management, operations, and customer support.
Eligibility Criteria: To be eligible for PhonePe’s fresher hiring program, candidates must have completed their graduation or post-graduation from a recognized university. Additionally, candidates should have strong communication skills, a passion for learning, and the ability to work in a fast-paced environment.
Application Procedure: The application process for PhonePe’s fresher hiring program typically involves submitting an online application through the company’s career portal. Candidates may be required to complete an online assessment followed by a series of interviews to assess their skills and fit for the role.
Tips for Success:
- Research PhonePe’s culture, values, and business model to demonstrate your interest in the company during the interview.
- Highlight any relevant internships, projects, or extracurricular activities that showcase your skills and experience.
- Prepare for the interview by practicing common interview questions and scenarios.
- Demonstrate your passion for the fintech industry and your eagerness to contribute to PhonePe’s success.PhonePe Hiring Fresher
Social Media Advisor at PhonePe Bengaluru in PhonePe Hiring Fresher
About PhonePe Group:
PhonePe stands as India’s foremost digital payments company, boasting 500 million registered users and 37 million merchants, encompassing over 99% of postal codes across India. Leveraging its leadership in digital payments, PhonePe has diversified into financial services (Insurance, Mutual Funds, Stock Broking, and Lending), alongside tech-enabled ventures like Pincode for hyperlocal shopping and Indus App Store, India’s premier localized App Store. The PhonePe Group comprises businesses aligned with the vision of providing every Indian an equal opportunity to accelerate their progress by facilitating the flow of money and access to services.PhonePe Hiring Fresher
Culture:
At PhonePe, we are dedicated to ensuring you give your best at work every day! Creating the right environment for you is just one of the ways we achieve this. We empower individuals and trust them to make the right decisions. Here, you own your work from start to finish, right from day one. A passion for technology is a key aspect of being at PhonePe. If you enjoy creating technology that impacts millions, brainstorming with some of the brightest minds in the country, and pursuing your dreams with purpose and speed, then join us!PhonePe Hiring Fresher
About the role:
We are seeking specialists for our In-house Customer Experience team. As a specialist, your primary responsibility will involve solving customer problems and continuously seeking innovative ways to enhance their experience.PhonePe Hiring Fresher
In this role, you will provide support to ensure that issues are resolved promptly or flagged appropriately.
You will contribute to consistently improving and streamlining support systems by identifying patterns to optimize the customer experience continually.PhonePe Hiring Fresher
Responsibilities:
- Act with integrity and prioritize the customer in every interaction.
- Address basic PhonePe account and transaction-related queries.
- Ability to switch between phone and data channels.
- Adhere to specified process guidelines to achieve resolution.
- Build customer trust through interactions.
- Meet hourly and daily productivity goals.
- Utilize internal processes and resources to drive resolution.
- Escalate issues appropriately, seeking support from relevant teams.
- Recommend process improvements.
- Engage and educate customers to maximize their use of PhonePe.
Ideal candidate should:
- Possess excellent written and verbal communication skills.
- Exhibit good learnability.
- Be an active listener and handle objections effectively.
- Demonstrate strong customer orientation and adaptability to different scenarios.
- Be a team player, flexible, and open to feedback.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in English and Hindi.
- Graduation (10+2+3) is mandatory.
- 0-2 years of work experience in a customer-facing role.
- Multilingual skills (spoken + written) in South Indian languages are preferred.
Other Benefits:
- Complimentary lunch.
- 5-day workweek (2 rotational days off).
- PhonePe Full-Time Employee Benefits (Not applicable for Intern or Contract Roles).
Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy. Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy.
Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
Life at PhonePe
FAQs:
What is the selection process for PhonePe’s fresher hiring program? The selection process for PhonePe’s fresher hiring program typically includes an online application, an online assessment, and multiple rounds of interviews.
What are the career growth opportunities for freshers at PhonePe? At PhonePe, freshers have the opportunity to grow rapidly in their careers by taking on challenging roles, receiving mentorship from industry experts, and participating in training programs to enhance their skills.
Conclusion: Joining PhonePe as a fresher can be a rewarding experience, providing you with the platform to learn, grow, and contribute to the company’s success. By understanding the hiring process and preparing effectively, you can increase your chances of securing a role at PhonePe and kickstarting your career in the fintech industry.
